This letter is to acknowledge the tremendous service and effort put forth by Larry Fisher in supporting my Operations Training team. Use of the HuPert hardware trainer has been a perfect springboard to discussions within our human performance training to reinforce core principles and affect the culture change we are seeking.
Larry's vast experience and expertise within the human performance field has helped facilitate and inspire our training delivery and approach and his follow-up service and support has been second-to- none.
The quality of the HuPert and DLA machines has been fantastic. The machines are rugged and built for the road. The displays are easy to read and presented in the challenging way in which they were designed.
The experience with Larry and the SED team is one I highly recommend in taking any training program involving complex processes to the next level!
Steve Shaw
Manager – Conservative Operations and Ops Training
We are using the HUPERT and, so far, the equipment has improved human performance in several ways: 1st - we are using three way communication much more effectively. 2nd - it has made the workers aware of the phonetic alphabet and how easily a mistake can be made in communication if they don’t use it.
HUPERT is a tool with great value; it has turned into friendly competition between groups of craftsmen. It is making us pay closer attention to procedures and follow them exactly, without putting our crafts into actual plant situations. If practice makes perfect, HUPERT will save us a lot of trouble in the years to come.
Clark F. Baker
Training Manager - Advanced Test Reactor Training Program
“...we were the first users that had to perform our initial training virtually due to COVID-19. I was initially concerned that would impact the training but was thoroughly impressed with how well the training sessions went with you and your staff. We have converted all of the vendor programs so that they mimic the appearance of our site procedures and established the dedicated Human Performance Improvement lab with multiple Dynamic Learning Activities. The HuPerTs are the keystone feature of the lab and are utilized after we have ran work groups through some of the less complex learning activities.
Now that we have additional HPI Practitioners trained on the HuPerTs we have expanded their use dramatically. The HPI Lab is currently over 80% booked for use over the next four months. We have received very positive feedback from the students that have participated in the training and can see how their knowledge and understanding of HPI principles increase with the use of these hands-on learning activities.”
Daryl Smoldt
Savannah River Nuclear Solutions (SRNS)
I do directional drilling and Cygnus has proven to be the only products that works in our harsh environments. I love the VOX capability, eliminating the need for PTT. VOX prevents loss of critical words, while providing constant communication. PTT causes the workers to miss critical words due to delay in button press and the accompanying beep.

This system increases the efficiency and confidence while working in challenging environments.
Sean M.
Waste Water Management Industry
Canada
 CN Tower Raydom Replacement Project.
“All rope Access Technicians agreed that Rescom’s high strength communication rope coupled with it’s crystal clear hands-free voice transmission feature was an indispensible piece of equipment on this CN Tower project.

The system greatly increased the workers’ comfort level 1200 feet over Toronto.”

Michel Goulet
MultiTrek Safety and Rescue -
 Ottawa, ON,
“Our department was in need of a good communications system for our confined space rescue team...The system we decided to go with was your Rescom Rescue Communications System.

We have had the system for 2 years and put it through all the tests...the Rescom System rates as number 1 on our list and we are very pleased with our purchase. Our local supplier was very knowledgeable
about the product and was very helpful when we received the system.”

Kevin Fullerton, Fire Chief
Charlotte Fire
Department, MI, USA.

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